About Us

Hi, welcome to Love Heart Homes!

Our aim is to find the prettiest home decor pieces to fill your home with. Stock is updated regularly meaning there's always something new for you to browse! Shop here, online, or check out our Facebook & Instagram pages for updates on new arrivals & a peek at what goes on behind the scenes. 

Happy Shopping! & thank you SO MUCH for your support. We really do appreciate it. Lucy x

CONTACT

4 Chantry Meadows, Kilham, East Yorkshire, YO254RB 

lucy@lovehearthomes.com

07964489621

DELIVERY

Other than for extremely large items, we charge a flat rate of £3.95 for all standard deliveries, regardless of the amount you order. We aim to dispatch all orders within 2 working days hoping you will receive your parcel within 5 working days of ordering.  Express delivery is available for £7.95 - this is a 1-2 working day service. Postage prices may vary for larger items. 

PRIVACY

We want all our customers to have peace of mind when purchasing from Love Heart Homes. No personal details will be passed on to any third parties.

PRODUCTS 

We spend a lot of time photographing products and writing descriptions for them, however you can sometimes find slight variations in finish and colour due to many items being handmade and also the lighting/ photographic process. We do aim for photos to be taken in natural daylight but sometimes this just isn't possible.

If the price or description is clearly in error, we reserve the right to limit Love Heart Homes liability to return of the money the customer has paid.

RETURNS

If for any reason your order does not fulfil your expectations, you may return it to us within 30 working days of receiving. We will offer you an exchange or a refund provided that the items are returned to us complete – in perfect condition, unused and in its original packaging. We cannot offer an exchange or refund if this is not the case.

For all returns, other than where the goods are faulty, you are required to arrange and pay for the return of the items. Please state why you are returning them and whether you want a refund or an exchange. Please re-pack the items very carefully and send them back to us at 4 Chantry Meadows, Kilham, East Yorkshire, YO254RB.

Love Heart Homes cannot be responsible for parcels lost in transit. We strongly recommend that you obtain proof of posting when making a return.